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Course Description

This course described the importance and implementation of good listening techniques in order to improve diagnostic and clinical skills as speech-language pathologists.
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Meet the Presenter


  Audrey L. Holland, Ph.D., CCC/SLP, BC-ANCDS

Audrey Holland’s major efforts have been concentrated in language disorders in children and adults, with an emphasis on the development of innovative approaches to understanding and treating individuals with aphasia and dementia. She served as a Regents’ Professor of Speech and Hearing, as well as a Department Head, at the University of Arizona. She was Professor of Otolaryngology, and Associate Professor of Psychiatry and the University of Pittsburgh, where she also previously taught in the Department of Communication Disorders. She has published over 170 research articles. She also has published an assessment measure for adult aphasia and has edited or co-edited 3 books. She is the recipient of numerous national clinical and research awards and maintains active research and clinical collaborations nationally and internationally. She has served on various review committees and advisory boards for the NIH and VA.

Course Learning Objectives

Participants will be able to:

            • Define 3 characteristics of a good listener
            • Describe the role of an Active Constructive Responder
            • Determine action steps to support communication by utilizing active listening skills during a session

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